Frequently Asked Questions

Everything you need to know about your K. van Bourgondien experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn garments with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At K. van Bourgondien, we prioritize ethical manufacturing. We partner with suppliers who utilize organic cotton, recycled polyester, and low-impact dyes whenever possible.

Can I track my shipment in real-time?

Yes. Once your order is processed, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.